TDD/ TTY 

Course: 3812

Schedule

Price Start Date End Date Start Time Instructor Location
$20.00 11.18.2014 11.18.2014 8 a.m. TBA Pearland Police Department 
2555 Cullen
Pearland, TX 77581

Directions:
Map to Class Location

Description

This class is designed as a refresher course for Telecommunications Operators in TTY/ADA call handling. PSAP’s must train their call takers to effectively recognize incoming TTY signals and process TTY calls effectively by using proper protocol in both English and American Sign Language (ASL) formats. Call takers must be trained in the use of TTY equipment to receive, send and transfer calls. The Department of Justice requires that refresher training be required or offered for TTY calls at least as often as required or offered for voice calls, but at a minimum, every six months to be in compliance with the Americans with Disabilities Act.

This course meets Texas Commission on Law Enforcement (TCOLE) requirements #3812

Prerequisite 

  • Any Commissioned / Licensed Peace Officer

Topics

  • Describe the legal history leading up to the passage of the Americans with Disabilities Act (ADA) of 2008. 
  • Explain the purpose and elements of the Americans with Disabilities Act (ADA). 
  • Explain the Civil Rights Act of 1991 and the Americans with Disabilities Act Amendment Act (ADAAA) of 2008. 
  • Define certain legal definitions related to disability rights laws

Audience

  • Currently commissioned Texas peace officers
  • Texas Telecommunicators

Requirements

  • Currently commissioned Texas peace officers

Education Credits

4.00 Texas Commission on Law Enforcement (TCOLE)

Contact Information

Pearland Police Department / Training Division 
Phone: 281.997.4135 
rbort@pearlandtx.gov