City of Pearland, TX
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Staff:
Jennifer Quiroga
Water Billing & Collections Manager
281.652.1603
After-Hours Emergency
To report an emergency to the Public Works department between 7 a.m. and 5 p.m. please call 281.652.1900. If you have a Public Works related emergency after 5 p.m. Monday through Friday or 24 hours a day on the weekend, please call 281.652.1900 and our answering service will contact the proper Public Works crews immediately.
Public Works Emergencies:
- backed up sewers
- water main breaks
- no water
- dirty water
- stop light out of service
- man hole lid missing
- debris in the road that is impeding traffic flow
Please Note:
Billing questions should be made to the office during normal business hours, 8 a.m. to 5 p.m. Monday through Friday. The after-hours answering service does not have access to account information. Office number to call is 281.652.1603.
Water Billing (Garbage & Water Service)
Services to the Community
- To provide timely and accurate meter reads to allow billing and financial integrity
- To provide timely and accurate billing and collection of water, sewer, and garbage services provided to City of Pearland utility customers
- Maintain residential, commercial, and industrial meters to ensure accurate meter readings
HELPFUL LINKS
- Utility Billing Recommendations – Comparison of Raftelis Report, Staff Response, and Ad Hoc Advisory Committee Review
- Section 30 Utilities Ordinance
- Pay Your Bill Online
- Termination of Service
- MUD Surcharge
- MUD FAQ
- AWWA Benchmarking Survey 2021
- Utility Billing Process and System Review by Raftelis (December 2020)
- Ad Hoc Citizen Advisory Committee
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Hours: 8 a.m. - 5 p.m. (Monday - Friday) |
Email your applications or questions/inquiries by clicking here: waterbilling@pearlandtx.gov